1. Getting Started with Oracle EPM Cloud and EDM Cloud for Administrators
  2. Monitoring the EPM Cloud and EDM Cloud Environments
  3. Monitoring Environments Using Oracle Cloud Applications

Monitoring Environments Using Oracle Cloud Applications

The My Services application can be used to monitor the EPM Cloud and EDM Cloud environments. It provides both summary and detailed information for tracking active environments associated with a single identity domain.

  • My Services (Classic) - You use My Account application to monitor environments across multiple data centers and identity domains.
  • My Services (OCI) - My Account application is not available. Instead, you use Manage Account application for account management.

Note:

If you migrate your Classic environments to OCI, you will still have access to My Account application but it will not display OCI environments; it will display only Classic environments.

A dashboard that provides an overview of the health of active applications over a period of 14 days is available. You can view historical service status, outages, and uptime percentage for a specific day by hovering over the cell for the specific application.

You can drill down to each application listed in the dashboard to gather detailed information. Data is presented in the following default metrics:

  • Number of users
  • Average user interface response time (ms)
  • Size of data (GB)

Monthly Status History

You can view the monthly status history of the EPM Cloud and EDM Cloud environments in My Services application on Classic and OCI environments. The Status History page lets you monitor the historical availability of each service, by displaying the percentage of time a service is up and running. For OCI environments, this status is available from March, 2024 onwards only.