Retrieving Data After Service Termination

For Classic EPM Cloud

You must activate a service SFTP account to retrieve the archived snapshot of a terminated Oracle Enterprise Performance Management Cloud Classic environment. You can retrieve the archived snapshot of a terminated environment for up to 60 days after termination.

An Identity Domain Administrator configures the service SFTP account by resetting its password. You cannot retrieve the archived snapshot if the service SFTP account password was not reset before terminating the subscription. For more information on the default Oracle SFTP accounts, see Default Oracle SFTP User Accounts (for Classic EPM Cloud Only).

Also, see Setting Up Secure FTP User Accounts in Managing and Monitoring Oracle Cloud.

For EPM Cloud OCI (Gen 2)

Data from terminated EPM Cloud environments is available to you for a period of 60 days.

Oracle allows you access to a terminated environment for a period of 60 days to retrieve the last daily maintenance snapshot.