Healthcare Use Cases

Healthcare EPM and EDM roadmaps should combine driver-based operational and financial planning—spanning patient volumes, capacity, staffing, costs, and profitability—with governed, trusted enterprise data.

Primary EPM/EDM Pillar	Industry Use Case
Planning	Ability to plan by entity (hospitals), service line (such as oncology or cardiology), or payer (insurance providers)
Planning	Patient volumes and global stats planning (inpatient or outpatient)
Planning	Patient revenue planning (volumes and average revenue rates per patient)
Planning	Allocations at the payer level
Planning	Contractual deductions and reimbursements
Planning	Other deductions (such as bad debts or charity)
Planning	Non patient revenue (such as pharmacy, gifts, bouquets, and parking revenue)
Planning	Bed capacity planning
Planning	Opex planning–fixed and variable cost (consumable items like medical supplies, lab supplies, oxygen and gases, and IV solutions)
Planning	Opex–cost per unit of service for fixed and variable costs
Planning	Fixed and variable staff–FTE planning, cost planning
Planning	UOS, productive and non-productive hours planning
Planning	Benefits planning, FICA calculations
Planning	Hospital level P&L statements
Planning	Actual vs. Budget with comparative and variance analysis (Complete P&L)
Planning	Dashboards for both operational and financials