Downloading Snapshots from an Environment

You must download snapshots from product and test environments to maintain artifacts and data backups.

To download files from the service to a local computer:

  1. Access Migration. See Accessing Migration for Lifecycle Management.
  2. Click Snapshots.
  3. Select the snapshot or file that you want to download, click Actions button (Actions), and then select Download.
    If you attempt to clone an environment that is in the process of generating or archiving the current snapshot; for example, during the daily maintenance, you will receive the File not found error.
  4. Follow the on-screen instructions to save or open the file.