Updating Extensions

If an extension is available for you to update, you can update it from the Extensions tab of the Options dialog box.

Note:

• The extension installation and update command, Check for Updates, New installs, and Uninstalls, is not supported when logged in using a vanity URL.

• Your Oracle Smart View for Office system administrator controls the extensions available to you and your options for updating extensions. If installation is automatic, then you need only complete the first three steps in this topic. If installation is optional, complete all the steps in this topic.

To check for extension updates and install them:

1. From the Smart View ribbon, select Options, and then Extensions.
2. To update extensions, perform one of these tasks:

   • Click the Check for Updates, New Installs, and Uninstalls link to immediately check for updates to all your available extensions and any new extensions.

   • Select the Check for updates when Microsoft Office starts check box.

     Smart View performs a check for extension updates each time you start an Office application.

3. In Select Location for Extension Updates, select the data source connections to check for extension updates, and then click Get Updates.

   Smart View checks all selected data source connections for extension updates that your administrator has made available to you.

   To check for extension updates in all your data source connections, check Select All.

   The dialog box expands to display a message window providing you with the progress and status of the extension update query.

4. Click Close to close the Select Location for Extension Updates and return to the Extensions tab of the Options dialog box.
5. Perform an action:

   • Follow the prompts to close the active Office application. Also, check the Windows Task Manager and close any other Office applications or processes that are running, including Outlook. Then restart Office.

     You do not need to do anything further.

   • If your administrator has set up optional extension installation updates, then continue with step 6.

6. Review the list of extensions and where you see , click the Update Available link to launch the installer.
7. Follow the prompts to install the extension.

   When updates are available, you are prompted to download the extension installer, close the Office application, and run the installer.

   Tip:

   All open Office applications must be closed in order to complete the extension installation correctly. As a best practice, check the Windows Task Manager and close any other Office applications or processes that are running, including Outlook.

   After restarting the Office application, the extension appears as Enabled in the Extensions page of the Options dialog box.