Handling Perceived EPM Automate Process Freeze

Sometimes, an EPM Automate job may take an inordinately long time, and look like the process is stalled. If you face this issue, using a browser, log into Oracle Enterprise Performance Management Cloud and check the following:

• Whether the job has been submitted
• Whether the job has completed

If the EPM Automate process freezes, press Ctrl+C to terminate it and automatically create log files for the terminated command. These log files are uploaded to Oracle when you create a Provide Feedback submission to seek help from Oracle (see the following section).