Creating a Backup Snapshot
All troubleshooting activities must be performed in a test environment.
Begin by creating a backup of the application in the current environment and downloading it to a local computer. See these information sources:
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Backing Up and Restoring an Environment Using the Maintenance Snapshot in Oracle Enterprise Performance Management Cloud Getting Started with Oracle Enterprise Performance Management Cloud for Administrators
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Backing Up Artifacts and Application in Oracle Enterprise Performance Management System Lifecycle Management Guide