1. Oracle Enterprise Performance Management Cloud Operations Guide
  2. Troubleshooting EPM Cloud Issues
  3. Diagnosing Financial Reporting Reports Errors and Performance Issues
  4. Diagnosing Errors in Financial Reporting Reports

Diagnosing Errors in Financial Reporting Reports

Setting TRACE level logging in Oracle Hyperion Financial Reporting helps you generate detailed logging information that helps Oracle troubleshoot reports issues. Before submitting Provide Feedback, make sure to set TRACE level logging and retry the action that gives the error.

To set TRACE level logging:

  1. In Oracle Hyperion Financial Reporting Web Studio, select File, then Manage, and then Log Configuration.
  2. In the Log Configuration dialog box, from the drop-down, select TRACE:32 for the following components:
    • oracle.EPMADM
    • oracle.EPMFR
    • oracle.EPMFR.frwebstudio
    • oracle.EPMFR.jsp
    • oracle.EPMJCR
  3. Click OK.
  4. Reproduce the report issue to generate trace information.
  5. When you have finished, from the Log Configuration dialog box, revert the log configuration to its original setting.