Exporting Supplemental Diagnostics

You can export supplemental diagnostic information in the form of CSV files, text files, and reports and zip them into a single file, which you can then download to your local machine.

The general types of information collected are metadata, aggregate data, and statistical data related to the structure of the application and its execution characteristics. Information is collected for diagnosis and support. No sensitive information or actual data is collected. When working with Oracle Support to diagnose a problem, you may be requested to provide this file.

To run an Export Diagnostics job:

  1. From the Jobs console, select the Import/Export tab.

  2. Click the checkbox next to Export Diagnostics job to select it.

  3. Click Actions icon in the Actions column, and select Schedule.

  4. In the Schedule Job dialog box under Run Job, select Run Now.

    If you want to schedule the job to run later, see Scheduling Jobs to Run Later.

  5. Click Submit.

  6. Export Diagnostic Job is displayed on the All Jobs tab with an initial status of Processing. After the status changes to Completed, you can download the file. .

To download the Export Diagnostics file:

  1. Click the Overview card above the Jobs console.

  2. From the Overview tab on the Application page, click the Actions drop-down, and select Inbox/Outbox Explorer.

  3. In the Inbox/Outbox Explorer, select Pcm_Supplemental_Diagnostics.zip, then click Actions button, and then select Download File.

  4. In your downloads, click Pcm_Supplemental_Diagnostics.zip.

  5. In Explorer, a PCM_Supplemental_Diagnostics folder is created. Expand this folder, and then click the Model_Statisics.csv file to open it in Excel.