Collaborate with Other Team Members

You can use the Collaboration feature to communicate and collaborate in real time with other members of your team.

From the Collaboration window, you can search for other members of your team, add them to your address book, and initiate a chat or call with her or him.

When you tap the Collaboration icon (

) located on the top right of the Activity details page, a window similar to these displays:

To:	Do this:
Search for contacts	Tap New Conversation. Enter a contact name in the Search Contact field and press Enter.
Start chatting with a contact	Tap New Conversation. Click Start Chat, Group Message, or Who's Nearby.
End a conversation	Tap the Actions icon. Tap Leave Conversation.
Invite a contact to chat	Tap New Conversation. Select a contact from your address book or, search for a contact. Tap Invite User. Search for a contact or select one from your address book.
Display Community history	Tap the Collaboration icon. Tap History.
See who’s working near your physical location	Tap New Conversation. Tap Who’s Nearby.
Display a contact’s information	Tap the Collaboration icon. Select a contact. Tap User Info.
Share your location with a contact	Tap the Collaboration icon. Select a contact. Tap Share Location. Note: Tap Modify if you wish to change your location. Tap Return to send your location.
Call a contact from your mobile device	Tap the Collaboration icon. Start a new conversation. Select a contact. Tap the telephone icon to initiate the call.
Display a contact’s history	Tap the Collaboration icon. Select a contact. Tap History. Enter a keyword and tap Search.
Add or remove a contact from your address book	Tap the Collaboration icon. Select a contact. Start a new conversation. Click the Actions menu and do one of these: Tap Add From Address Book Tap Remove From Address Book
Broadcast a Group Message with Helpdesk operators	Tap the Collaboration icon. Tap New Conversation. Tap Group Message. Tap User Group and select the appropriate group from the list. Tap Next. Tap Broadcast. Tap Start Broadcast.
Add or rename a conference name	Tap the Collaboration icon. Tap New Conversation. Tap Group Message. Tap User Group and select the appropriate group from the list. Tap Next. Tap Conference. Enter a name for a new conference chat or click the Menu icon, select the Edit Conference Name option to edit an existing conference chat name. Click Save.