Manage Page

Dispatchers and supervisors can use the Manage page to view the activities for a group of mobile workers for the selected date. The group can be a specific organization unit, bucket, or a favorite group.

You can view these on the Manage page for each mobile worker:
  • Scheduled and non-scheduled activities
  • Online or offline status
  • Working hours

You can see the avatar of mobile workers and their online or offline status on the Manage page. A green dot indicates that the resource is online and a white dot with a gray outline indicates that the user is offline.

Temporarily Assigned Resources

If a mobile worker is temporarily assigned to the current group you are viewing, the working time of the resource is outlined by the green box with a green arrow icon pointing inside the box. Similarly, if a mobile worker belongs to the current group you are viewing, but is temporarily assigned to a different work zone, the working time of the resource is outlined by a gray box with a gray arrow icon pointing outside the box. You can view these resources only when:
  • You have selected Show temporarily assigned resources for the favorites group to which the mobile worker belongs.
  • You have selected the organization unit or bucket to which the mobile worker is assigned temporarily.