Non-Scheduled Activities

Non-scheduled activities are activities that aren't assigned to a specific date. These activities are displayed on the Not assigned panel on the Map view in the Dispatch Console. The visualization of non-scheduled activities on the map helps you manage them better.

You can perform these tasks with non-scheduled activities:

• View on the dispatch map

• View activity details

• Assign to resources

• Find activities for idle resources

The panel with not-assigned activities is displayed only when a bucket is selected in the Resource tree. It displays activities that are assigned to the bucket for the selected date. The En route and Stop Travel buttons aren't displayed in the activity hint for non-scheduled activities.

Non-scheduled activities in Field Service remains in the application indefinitely even after the retention period ends, as this period only applies to activities with a scheduled date. Once non-scheduled activities are assigned a date and the retention period ends, all associated files are purged and can't be recovered.