Upload the Images Captured for an Activity

When you capture images for an activity, they're uploaded to Fusion Attachments or Oracle Cloud Object Storage from your device only when you submit a page and when the internet connection is available. You can see an indicator for the upload progress when the images are still on your device and not fully uploaded. The images are cleared from your device after they're successfully uploaded.

File and Folder Names

Oracle Fusion Field Service generates unique names for folders and files using multiple parameters, depending on where your images are stored. However, work order is the most important parameter among all the attributes that are used to build names.

If you're storing images on Oracle Cloud Object Storage, then the images are uploaded to a folder. If you're storing images using Fusion Attachment object, there will be no folders as Fusion Attachment doesn't support a folder structure.

Here are some examples that describe the folder and file names:

Folder name: A folder name consists of four parameters. The first two parameters are the abbreviation of the Oracle Fusion Field Service Activity entity followed by a work order number and the label of the Attachments property in Oracle Fusion Field Service. For example, 1_4232069_WO40601202_Attachments)

Note: Folders are created in Oracle Cloud Object Storage and aren't applicable to Fusion Attachments.

File name: A file name begins with the time stamp of when an image was taken, followed by a work order number. For example: 20240304184334571_WO40601202_4232069_1_Attachments.jpg.

For Oracle Fusion Field Service to generate correct folder and file names:
  • Activities must contain work order numbers
  • Work order numbers must match the business objects in your applications

All the images uploaded using the Attachments properties are displayed on the activity History page. Initially, the status is Pending; it's changed to Uploaded after the image is uploaded successfully.

You can add the Attachment properties to the list of monitored activity fields to see them in activity history. The monitored activity fields are managed on the Configuration > Display page.