1. Using Core Application
  2. Work Offline

Work Offline

When you don't have Internet access while using the application, you still can manage your route and continue to perform many of your activity-related tasks. When the Internet connection is restored, your data is synchronized with Oracle Fusion Field Service Core Application

The application checks for the connection either periodically or when you perform some action. When your Internet connection is restored, it sends data about all the performed actions to Oracle Fusion Field Service and updates the data in the browser. All the actions performed offline are transferred in their chronological order, and the changes you made offline are merged with the changes in the application. This way, data in your mobile device browser is synchronized with the data in Oracle Fusion Field Service.

Synchronization Conflicts

Offline functionality constraints may cause some conflicts during the synchronization. Conflict occurs if the changes you have made offline contradict with the relevant changes made in Oracle Fusion Field Service in the online mode (automatically or manually). Some examples of conflicts are as follows:

  • You deactivated the route while offline, while a new activity was added to the route.

  • You created an activity while offline, while the your route was deactivated.

  • You started and completed an activity in the offline mode, while this activity was moved to another user or rescheduled.

  • You completed the same activity in the offline mode and set to not done in Oracle Fusion Field Service.