Teamwork

If you belong to a group of mobile employees, then you can assist one another using teamwork.

Some companies use teamwork to assign a trainee to work with a more experienced mobile worker. Others use teamwork to assign a van to a mobile worker.

Teamwork includes two roles:

Team leader: The person who's being assisted.
Assistant: The person who is assisting the team leader.

If you're the assistant for a particular activity, the time displays in your route as either Assisting or Teamwork.

This screenshot shows a resource’s activity list that includes an activity with which the resource is assisting.

If you're a team leader, the activity appears in your route as a regular activity.

You must start and complete teamwork activities the same way that you start and complete regular activities. If you cancel a teamwork activity, the assisting resource is unassigned from the team.