Add an Activity to a Route or a Bucket

Activities are usually added to routes through the routing process, however, you can add activities manually to a route or a bucket. Use this feature to set aside some time for a resource so that the application does not route any activities during that time.

Click the hamburger icon and then click Dispatch Console.
Select a resource or a bucket from the resource tree.
Click the actions button and select Add Activity from the drop-down list.
The Add Activity page displays.
Select the activity type from the Activity Type drop-down list.
The fields on the page change based on the activity type that you select.

Complete the applicable fields.

Field name	Action
Activity Type	Select the activity type from the Activity Type drop-down list.
Name	Enter the customer’s name. Used for customer-facing activities only.
Work Order	Enter the work order number associated with this activity.
Duration	Enter the amount of time that the activity lasts. Select the hours and minutes in the respective drop-down lists.
Position in Route	Choose an option to indicate whether this activity is to be performed in a particular order. Not Ordered means that the activity is not ordered, and appears as scheduled/not ordered the lower portion of the time view interface. Ordered means that the activity is displayed on the resource's route. If you specify a time slot, the activity displays in that time slot. Otherwise, it displays as pending at the beginning of the route.
Time Slot	Select the period of time within which this activity can be started.
All day	Select All day to indicate that the activity can be performed any time during the day. When you submit the changes on this page, the application clears the values entered in the Time Slot Start and Time Slot End fields. All day is available only for the activities that belong to activity types for which you have deselected the Support of time slot option.
Project Fields	Note: The project specific information only applies to Oracle Fusion Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.
Project List	Enter or select the identifier for the project to which this activity is related. Note: Projects available for selection are limited to what the user has permission to view.
Project Name	Displays the project name.
Project Description	Displays the project description.
Project Task Fields	Note: The project specific information only applies to Oracle Fusion Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.
Task Number	Enter the number of the project task being referenced.
Task Name	Enter the name of the project task being referenced.
Task Description	Enter the task description associated with the project task.
Task Level	Displays the task level as per the project task referenced.
Effort	Enter the effort planned for this activity, typically by specifying the activity duration (hours and minutes). Note: Project task start/end dates are set based on activity SLA start/end. If the activity duration (effort) changes, the project task effort is updated accordingly.
SLA Start	Optionally, set the start date for the activity by adding the SLA start date and time.
SLA End	Optionally, set the end date for the activity by adding the SLA end date and time.
Project Task DFF	When you configure an activity along with its associated project task, you can also view fields of the corresponding project task DFFs on the Activity Details page.

Click OK.