Add an Activity to a Route or a Bucket

Activities are usually added to routes through the routing process, however, you can add activities manually to a route or a bucket. Use this feature to set aside some time for a resource so that the application does not route any activities during that time.

1. Click the hamburger icon and then click Dispatch Console.
2. Select a resource or a bucket from the resource tree.
3. Click the actions button and select Add Activity from the drop-down list.

   The Add Activity page displays.

4. Select the activity type from the Activity Type drop-down list.

   The fields on the page change based on the activity type that you select.

5. Complete the applicable fields.

   Field name	Action
   Activity Type	Select the activity type from the Activity Type drop-down list.
   Name	Enter the customer’s name. Used for customer-facing activities only.
   Work Order	Enter the work order number associated with this activity.
   Duration	Enter the amount of time that the activity lasts. Select the hours and minutes in the respective drop-down lists.
   Position in Route	Choose an option to indicate whether this activity is to be performed in a particular order. Not Ordered means that the activity is not ordered, and appears as scheduled/not ordered the lower portion of the time view interface. Ordered means that the activity is displayed on the resource's route. If you specify a time slot, the activity displays in that time slot. Otherwise, it displays as pending at the beginning of the route.
   Time Slot	Select the period of time within which this activity can be started.
   All day	Select All day to indicate that the activity can be performed any time during the day. When you submit the changes on this page, the application clears the values entered in the Time Slot Start and Time Slot End fields. All day is available only for the activities that belong to activity types for which you have deselected the Support of time slot option.

6. Click OK.