Adjust travel time

You can adjust the time required to travel to the next activity when you are about to complete the current activity.

Note: The Display and allow adjustment of remaining Travel Time remaining option must be selected on the Configuration > User Types page for the corresponding User Type to use this functionality. The behavior is also influenced by the Allow selection of next activity on Complete option on the Configuration > User Types page for the corresponding User Type.
When you are about to mark an activity as End, Not Done, or Cancel, you can adjust the travel time for the next activity. You will find different options based on how Allow selection of next activity selection on Complete is configured.
  1. Start an activity by selecting Start.

  2. Change the status of the activity to one of the three options (End/Not Done/Cancel). Either one or both options appear on the page:
    • Ability to select the Next Activity from a drop-down list. This displays a drop-down list where you can select the next activity to be visited.

    • The Travel Time Remaining selection field.

  3. Select the required time from the Travel Time drop-down list.

  4. Click Submit. The travel time for the next activity is updated.
    Note: If there is no idle time before the next activity, or if the idle time is less than the amount of time travel that is being adjusted with, the start time of the next activity may be shifted to a further time. If the previous activity finishes late, you must adjust the travel correspondingly to shift the planned start time of the next activity.