Complete a Segmentable Activity

You can mark either an entire segmentable activity, or an individual segment as complete. For a segment to be marked as complete, it must be in Started status. You can also mark an activity as complete, after you finish the last segment of the activity. You can also mark an incomplete activity as not done.

  1. Click the hamburger icon and then click Dispatch Console.
  2. Select a bucket or resource in the resource tree.
  3. Open the segmentable activity, which you want to complete in the List view.
  4. Select the segment with Start status and click End from the hint.

    The End Segment window appears.

  5. To complete the segment, follow these steps:
    1. Enter the time that is remaining to complete the activity, in the Time to complete field.
      Initially, the application calculates the Time to complete value according to this formula: segmentable activity duration – duration of finished segments – (current time – start time). You can adjust the time to complete when you complete a segment.
      Note: The Time to complete value is automatically calculated only when the form is opened and isn't automatically adjusted when you change the segment completion time (the Ending at field). This prevents unnecessary automatic changes to other segments of a segmentable activity.
  6. To complete the entire activity, follow these steps:
    1. Select the segmentable activity is finished check box.

      The segmentable activity status drop-down list appears.

    2. Select the final status for the activity from the segmentable activity status drop-down list.
      Complete: Denotes that the activity is complete.

      Not Done: Denotes that the activity is incomplete due to various reasons.

      The selected segment along with the entire activity is marked as complete/ not done. The final status of a segment may be different from the final status of the entire segmentable activity. For example, you can close a segment as Not done while the activity has the Completed status. The reverse is also true.

  7. To set an activity as Not done, follow the steps described in Step 4.