1. Using Core Application
  2. Manage Resource Locations

Manage Resource Locations

A resource location denotes the location at which the resource works. You can configure multiple locations and indicate the day on which the resource operates from a location. If you've configured a Group Location, it's available under the Shared Locations column on the Locations page. You can manage locations from Oracle Fusion Field Service Mobile for Android and iOS as well.

To add, change, or delete a resource location:
  1. Sign in to Oracle Fusion Field Service Core Manage Service.
  2. Select the mobile worker for which you want to set the location in the resource tree.
  3. Click Locations from the resource hint.
    The Locations page is displayed for the selected resource. This page displays the existing locations for this resource, and the locations that are inherited by the resource based on its organizational hierarchy.
  4. Click the plus (+) icon in the Resource Locations section and fill up these fields:
    Field Name Action
    Label Add a label for the location.
    Address Enter the address of the location.
    City Enter the city in which the address is located.
    Country Enter the country in which the address is located.
    ZIP/Postal Code Enter the zip or postal code of the location.
    State Enter the state in which the address is located.
    Resolve

    Click to resolve the coordinates of the address.

    Latitude/Longitude Adjust the map to manually select the coordinates of the address if needed.
    Location is private

    When selected, this setting hides the location from the Dispatch Console and Route Map. Only the logged-in field resource sees this location on their Route Map. This setting helps protect home addresses or other sensitive locations. If this option is selected, the Start or End locations don't appear on the Dispatch Console or Route Map for other users. However, the resource still sees their own location when logged in.
  5. Click Add.
    The location is added to the Group Locations list on the Locations page.
  6. To update a location:
    1. Click the location from the Resource Locations list.
    2. On the location details page, enter the changes as required and click Update.
    The changes are applied to all the users assigned to this location.
  7. To delete a location:
    1. Click minus (-) icon corresponding to the location in the Resource Locations list
    2. Click Delete.
    The location is deleted.