Take a Break After Completing an Activity

When you mark an activity as End, Not Done, or Cancel you may take a break, before proceeding to the next activity. You can indicate this in the application.

  1. Log in to Oracle Field Service.
  2. Open the Activity details page for the activity that you want to complete.
  3. Click Activity Completion.
  4. Fill up the required fields and click Submit.
  5. On the Select next activity dialog box, select I will be idle for a while.
    If you do not have the 'Allow selection of the next activity on Complete' permission, you can't change the order of appointments. So, you will not see the Select next activity dialog box.
  6. Click Confirm.
    The remaining activities in the route are in Pending status. Your travel time is not considered for learning until you mark the next activity as En route.