1. Using Core Application
  2. Change to En Route After Completing an Activity

Change to En Route After Completing an Activity

When you mark an activity as End, Not Done, or Cancel you can select the next activity that you're going to. After the confirmation, the next activity becomes 'En route'.

  1. Sign in to Oracle Fusion Field Service.
  2. Open the Activity details page for the activity that you want to complete.
  3. Click Complete.
  4. Fill up the required fields and click Submit.
  5. On the Select next activity dialog box, select the next activity that you want to go to.
    The Travel Time option is available on the Select next activity dialog box only if Display and allow adjustment of remaining Travel Time is selected on the Configuration > User Types > General page for your user type.
  6. Click Confirm.
    The selected activity is assigned with the En route status. This behavior doesn't depend on the 'En route' action link configured for your user type.