1. Using Core Application
  2. Undo Inventory Installation

Undo Inventory Installation

You can use the Undo Install action to track equipment or inventory removed from the mobile worker’s pool. For example, if a mobile worker installs a wrong inventory item, they can undo the installation. Here, when the equipment is installed, it moves from the mobile worker’s pool to installed pool, and when the installation is undone, it moves back to the mobile worker’s pool.

  1. If you're a dispatcher, sign in to the Dispatch Console. If you're a mobile worker, go to the landing page on your installed app.
  2. Open an activity that's in the Started status.
  3. Open the Inventory page and select the required equipment in the mobile worker’s pool.
  4. Click Undo Install.
  5. Enter the details of the inventory that you want to undo installing.
    If this is non-serialized inventory and you enter a value that exceeds the quantity precision that's configured for the inventory type, then the precision is rounded off. For example: Quantity precision for an Inventory type = 2. You enter 1.4552; this is rounded off to 1.46. In general, the half-up rounding rule is applied; that is, 0.5 becomes 1 and 0.4 becomes 0. If you enter extra zeros after the decimal point, then all trailing zeros are trimmed and not displayed in the inventory pool. If you try to undo the installation of more non-serialized inventory than you've in the 'Installed' pool, then the message, 'The quantity 6.5 exceeded your available quantity of 5. Are you sure you want to proceed?' is displayed.
  6. In the Storage Location field, select the resource pool to which the inventory must be returned to.
    For serialized inventory, the storage location (mobile worker or van) from where the part is taken is selected by default. For non-serialized inventory, the mobile worker whose route is open is selected by default. In both cases, you can browse and select other available storage locations.
    You can see this field only if these conditions are met:
    • Your administrator has added the Resource Id [inv_pid] property to the Deinstall Equipment context layout structure.
    • You are part of a team with other resources (such as mobile workers or vehicle), and the Share inventory in teamwork option is selected for your resource type.
  7. Click Submit.

    The equipment now appears in the mobile worker’s pool with its quantity incremented.