Update an Activity Location by Repositioning the Pin

Sometimes, the activity location can't be resolved, is resolved with a low accuracy, or the site may have multiple entrances. In such cases, you can update the activity location by repositioning the pin on the map manually.

The Reposition button is available when:

• The address is resolved with a high accuracy.
• The address is resolved, but the accuracy is low.
• The address isn't resolved and an approximate location is available.
  Tip: If you've requested Google to change any information on the map, Oracle Field Service may take some time to display it. You can keep refreshing the page to see the change. If not, you can make some insignificant change to the address so that Oracle Field Service sends a new request to update the address.

1. Open the activity for which you want to update the location.
2. On the Activity Details page, click Update Activity Location.
3. Click Reposition Pin and place the pin at the desired location on the map.
4. Click Update.
   If you modify only the address fields and click Resolve, then the address fields and coordinates are updated. If you reposition the pin without modifying the address, then only the coordinates are updated.

   When you update a location on the map, then the coordinate accuracy is considered as high. For more information about the best practices to resolve the coordinates, see the knowledge article What are the best practices to resolve geocoordinates in Oracle Fusion Cloud Field Service? (Doc ID 2947220.1) on My Oracle Support.