1. Administering Oracle Fusion Field Service
  2. Formatted Address Field on Activity Pages

Formatted Address Field on Activity Pages

You can add the Address field to supported Field Service pages, to display the address as one formatted value. This means, you can show the full activity address in one place, instead of reviewing each address component separately. The field uses the label formatted_address. This field is useful when the activity pages include several individual address fields, or when mobile users need a compact view of the location before starting work.

You can add the Address field to these activity-related pages:

  • Activity Details

  • Activity Hint

  • Delay Activity

  • Start Activity
  • Suspend Activity
  • Cancel Activity
  • Complete Activity
  • Not Done Activity

The behavior of the Address field depends on the Field Service subscription being used.

Oracle Field Service

The field uses the default Field Service address order. The formatted address is built from the available activity address components in this order: street address, city, state, postal code, and country. This order is similar to a common United States address presentation.

Oracle Field Service default address order example:

500 Oracle Parkway

Redwood City, CA 94065

United States

Oracle Fusion Field Service

The field follows the country-specific address format configured in Fusion Applications. Administrators manage these formats in the Fusion Setup and Maintenance work area using the Manage Address Formats task. This allows the address to follow the format defined for the applicable country. If no address format is defined in Fusion Applications for the applicable country, Oracle Fusion Field Service uses the default Field Service address order.

Different countries can use different address structures. In France, addresses commonly show the postal code before the city.

Oracle Fusion Field Service country-specific format example:

10 Rue de la Paix

75002 Paris

France

The actual order and included address elements depend on the address format configured in Fusion Applications for the country. You can add the Address field with the label formatted_address to supported Field Service pages. It isn't available for customer API operations.

For more information on configuring the address format in Fusion Applications, see the How to have different contact address fields depending on the country selected? topic in the Implementing Customer Data Management for Sales and Fusion Service guide.