Supported Work Order Fields

You can configure these Work Order fields with their default permissions:

Field Name Permission
Work Order ID Read-Only
Reference Number Read-Only
Title Read-Only
Status Read-Only
Case Note Read-Only
Field Service Note* Read-Write
Account Name Read-Only
Contact: Name Read-Only
Contact: Phone Read-Only
Contact: Alt Phone Read-Only
Contact: Email Read-Only
Address Lines 1 Read-Only
Address Lines 2 Read-Only
Address Lines 3 Read-Only
Address Lines 4 Read-Only
City Read-Only
Postal Code Read-Only
State Read-Only
Province Read-Only
Country Read-Only
Resolution Due Date Read-Only
Asset Serial Number Read-Only
Asset Name Read-Only