Supported Work Order Fields
You can configure these Work Order fields with their default permissions:
| Field Name | Permission |
|---|---|
| Work Order ID | Read-Only |
| Reference Number | Read-Only |
| Title | Read-Only |
| Status | Read-Only |
| Case Note | Read-Only |
| Field Service Note* | Read-Write |
| Account Name | Read-Only |
| Contact: Name | Read-Only |
| Contact: Phone | Read-Only |
| Contact: Alt Phone | Read-Only |
| Contact: Email | Read-Only |
| Address Lines 1 | Read-Only |
| Address Lines 2 | Read-Only |
| Address Lines 3 | Read-Only |
| Address Lines 4 | Read-Only |
| City | Read-Only |
| Postal Code | Read-Only |
| State | Read-Only |
| Province | Read-Only |
| Country | Read-Only |
| Resolution Due Date | Read-Only |
| Asset Serial Number | Read-Only |
| Asset Name | Read-Only |