1. Administering Oracle Fusion Field Service
  2. Rules for Removing Inactive Resources

Rules for Removing Inactive Resources

Resources that have an inactive status for more than 12 months are automatically removed from the application to improve performance and remove clutter from the resource tree.

These rules are applied to remove the resource:
  1. Resource Type Role = ‘Field Resource’, ‘Vehicle’, or ‘Tool’ is deleted and removed if the resource:

    • Has an inactive status

    • Was last updated more than 12 months ago

    • Does not have activities in future days (non-scheduled activities, teamwork, and so on)

    • Is not used in visibility conditions in User types configuration (via ‘pid’ or ‘external_id’)

    • Is not used in blocking conditions of Message steps (via ‘external_id’)

    • Is not used in conditions of Filters (via ‘external_id’)

    • Does not have a related user whose ‘uid’ is used in visibility conditions in User Types configuration

  2. Resource Type Role = ‘Bucket’ or ‘Organizational Unit’ is deleted and removed if the resource:

    • Has an inactive status

    • Was last updated more than 365 days ago, where:

      • Any field or property for the resource was changed

      • Resource calendars were changed

      • Resource work zones were changed

      • Resource locations were changed

      • Resource inventories were changed

      • Resource time slots were changed

      • Resource capacity categories were changed

      • Resource routing profiles were changed

      • Visibilities between users and this resource were changed

    • Resource does not have any child resources

    • Resource does not have activities in future days

    • Resource is not used in visibility conditions in User types configuration (via ‘pid’ or ‘external_id’)

    • Resource is not used in blocking conditions of Message steps (via ‘external_id’)

    • Resource is not used in conditions of Filters (via ‘external_id’)

    • Resource does not have a related user whose ‘uid’ is used in visibility conditions in User Types configuration

Update means:

  • Any field or property for the resource was changed

  • Resource calendars were changed

  • Resource locations were changed

  • Resource work zones were changed

  • Resource inventories were changed

  • Resource associated as Field Resource for some user

  • Visibilities between users and this resource were changed