Grant Access to an Item Class

Grant the user or role access to the applicable item class.

For example, the ORA_SVC_FIELD_SERVICE_TECHNICIAN_JOB group is granted access to the Root Item Class for the Supreme organization.

1. In Setup and Maintenance, search for Manage Item Classes.
2. Open the item class and select the Security tab.
3. Select Add.
4. Select Person or Group as the principal.
5. Select the user or role, organization, and start date.
6. Under Actions, select Add.
7. Search for and add View Item Basic.
8. Select Save and Close.
9. Select Done.