Change from login.etadirect.com to the Environment URL

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

You must follow the concepts of safety and granularity when you change from the not-recommended login.etadirect.com entry point to the environment URL. Use the recommendations provided here for smooth transitioning.

  1. Create a new SSO login policy and a new user type. You can also clone an existing user type to reuse an existing configuration.
  2. Add the new policy to the new user type.
  3. Assign at least one user to the new user type.
  4. Create an application in your Identity Provider.
  5. Test the authentication to your environment using the new login policy.
  6. Move a small group of users to the new user type and test how it works in a production scenario.
  7. Do one of the following:
    • Move all the users to the new user type.
    • Add the new login policy to an existing user type that has more users.
  8. Depending on the task you've performed in the earlier step:
    • Remove the redundant user type that's no longer in use.
    • Or, move the test group back to the former user type and delete the user type created for testing purpose.