Configure activity and resource hints

Activity hint is a context menu that is displayed when you click an activity on the List, Time, or Map view. Similarly, resource hint is displayed when you click a resource in the resource tree. These menus can include static text such as activity type or capacity category and buttons for actions such as adding or starting an activity. The menu can also include links to open forms and plug-ins.

  1. Click Configuration > User Types.
  2. Select the type of user for which you want to configure the hint and click Screens.
  3. Under Activity, locate Activity hint in the Dispatch Console tree and click it. To add a resource hint, locate Resource hint in the Main menu tree and click it.
    The Context layout structure opens for the selected hint. This page displays two sections—Layout structure and Actions.
  4. Click Click to Add in the Layout structure section and select the required properties such as Alerts, Activity type, Activity status, Resource name.
    The items in the Layout structure are static text items.
  5. Click Click to Add in the Actions section.
    The Add action dialog box appears and displays these options:
    • Standard action screen: Lets you add standard actions such as Activate route, Add child resource, Add to group, Resource calendar, Work Skills, Work Zones, Location, and so on.

    • Plugins: Lets you add plug-ins. The plug-ins that you have added on the Forms & Plugins page are listed here.

    • Custom forms: Lets you add custom forms. The Forms that you have added on the Forms & Plugins page are listed here.

  6. Select one of the three options and then select the required item in the Available list.
  7. Click OK.
    The properties of the newly added item are displayed.
  8. Click Add new visibility.
    Read-only is selected by default on the [item] visibility dialog box.
  9. Click Conditions and add any conditions based on which you want to display the link.
  10. Click Save.
    The new item or link is added to the hint. The item is displayed when the user refreshes the application, or logs in to it the next time.