Create a Capacity Category

A Capacity Category is a predefined set of work skills and/or work skill groups and time slots visible to a user who is booking activities for customers. You can create a capacity category to add work skills, work skill groups, and time slots.

1. Click Configuration > Capacity Categories.

   The Capacity categories page appears.

2. Click Add New.

   The Add Capacity Category dialog box appears.

3. Enter the appropriate information in the following fields:
   The following table describes the fields available on the Add Capacity Category dialog box.

   Option	Description
   Name	Enter the name of the capacity category. The name is displayed in the list and in the quota matrix. If the application is configured for multiple languages, input boxes will appear for each language.
   Label	Specify a label. It is used in the context of APIs and it must conform to a standard naming convention.
   Active	Select the Active check box to mark this capacity category as active. Only active capacity categories are used in the quota matrix.

4. Click Save.
   Once you create the capacity category, you must add work skills, work skill groups and time slots to the category.