Edit a Capacity Category

Edit an existing capacity category to change the status, name, label, work skills, or time slots.

1. Click Configuration > Capacity Categories.

   The Capacity categories page appears.

2. Select the check box next to the capacity category that you want to change.
3. Click the pencil icon in the Name column.

   The Edit Capacity Category dialog box appears.

4. Change the Name, Label, or Active field. Similarly, click the pencil icon in the Work Skills or Time slots columns and change the required values.
5. Click Save.