Create and Delete Work Schedules

Work schedules are templates that are made up of a combination of shifts (working time) and non-working times. When grouped as a work schedule, you can apply these shifts all at once to a bucket or to an individual resource.

1. Click Configuration.
2. In the General section, click Calendars.
   The Work Schedules page appears.
3. Click Add new.
   The Add Work Schedule page appears.
4. Enter a name and a unique label for the new work schedule.
   While the name must be representative of the work schedule time frame, there's no functional correlation between the name and the shifts that will be contained within the schedule.
5. Select the Active check box if you want the work schedule to be visible for assignment.
6. [Optional] Select the organization to which you want to add the Work Schedule.
   For example, if you operate in different countries or have multiple entities, select the organization that's specific to the country or entity in which the Work Schedule is used.
7. Click Add to save the work schedule.

Delete Work Schedules

To delete a work schedule

1. Click Configuration.
2. In the General section, click Calendars.
   The Work Schedules page appears.
3. Select the check box on the Work Schedules page and click Delete.
   Note: You can't delete a work schedule if it's currently assigned to a resource. You must remove it from the resource or bucket first, and then delete it from the list.