Enable Work Skill Support

You must enable Work Skill Support for booking activities. If you have enabled Work Skill Support at both, the company level and the activity level for the corresponding activity types, all fields from the work skill conditions are considered for capacity calculation.

1. To enable Work Skill Support at the company level:
   1. Click Configuration > Business Rules.
   2. Select Work Skill support in the General section.
2. To select this option at the activity level:
   1. Click Configuration > Activity Types.
   2. Click Modify against the type of activity that you want to be considered for booking.
   3. Select Support of work skills, and then click Update.
3. Click Configuration > Work Skills > Work skill conditions.
4. Open the work skill that you want to be considered for booking and note down the work skill conditions.
5. Add this field with a Mandatory visibility in the Book new activity context layout.