Enable Work Zone Support

You must enable Work Zone Support for booking activities. If you have enabled Work Zone Support at both, the company level and the activity level for the corresponding activity types, all fields from the work zone key are considered for capacity calculation.

  1. To enable Work Zone Support at the company level:
    1. Click Configuration > Business Rules.
    2. Select Work Zone support in the General section.
  2. To select this option at the activity level:
    1. Click Configuration > Activity Types.
    2. Click Modify against the type of activity that you want to be considered for booking.
    3. Select Support of work zones, and then click Update.
  3. Click Configuration > Work Zones and note down the field selected for Work Zone Key.
  4. Add this field with a Mandatory visibility in the Book new activity context layout.