Define Conditions
The Next Steps tab identifies the relation between different steps of a scenario and defines the conditions to run the subsequent steps.
Note: By
default, the Next Step drop-down list in the Start test, Next Steps tab is
empty. Since the inner step handles a specific condition when the
Start Step fails, it is required to create an inner step and link
the Start step with the Inner step.
To create an inner step,
follow the steps in the Define the settings for a scenario step using
the Settings tab section, but modify these settings:
Enter test inner in the Name field, select Inner, Resource, and Email from the Type, Recipient, and Delivery Channel drop-down lists.
Enter the email address of the Helpdesk department in the Reply address field.
Select the Patterns tab and enter the message that you want to send in the Subject and Body fields.
For our example, let us configure the Start step so that when the Start step fails, the inner step (that is, test inner) runs and sends the failure message to the Helpdesk department.