Define Conditions

The Next Steps tab identifies the relation between different steps of a scenario and defines the conditions to run the subsequent steps.

For example, assume that the start step (that is, the start test activity) fails due to some reason and you want to inform a resource in the Helpdesk department that the activity has failed. To handle the above condition, you must create an inner step and define the message that you want to send to the Helpdesk department.

Note: By default, the Next Step drop-down list in the Start test, Next Steps tab is empty. Since the inner step handles a specific condition when the Start Step fails, it is required to create an inner step and link the Start step with the Inner step.

To create an inner step, follow the steps in the Define the settings for a scenario step using the Settings tab section, but modify these settings:

• Enter test inner in the Name field, select Inner, Resource, and Email from the Type, Recipient, and Delivery Channel drop-down lists.

• Keep the default Reply address value, [e-mail]. or enter an email address that is DKIM-compliant. To control who receives the message, configure the Recipient and related recipient settings instead of changing the Reply address.

• Select the Patterns tab and enter the message that you want to send in the Subject and Body fields.

For our example, let us configure the Start step so that when the Start step fails, the inner step (that is, test inner) runs and sends the failure message to the Helpdesk department.

1. Select the Start test message step from the Scenario steps section.
2. Select the Next Steps tab.
3. Select Failed from the Status drop-down list.
4. Select the check box and enter the required description.
5. Select test inner from the Next Step drop-down list.
6. Click Add.

   The configured condition displays in the list.

7. Click Update.

   The test inner step is updated with the latest settings.