Import User Types

You can import user types from an XML file and the imported user types replace the existing user types, if any. However, be aware that you can import only the file that is exported from the same major version of Oracle Field Service. For example, if you are using Update 20D SU16, you can import a file that was exported from any release of Update 20D.

  1. Click Configuration > User Types > Import.
  2. Click Browse and choose the XML file that you want to import.
    You can import only XML files.
  3. Click Validate.
    If you have selected a file of any other format other than XML, an error message appears. If you have selected an XML file, the application checks to ensure that its entities (such as resource types, permissions, and context layout items) are valid.
    Note: You cannot import your own user type. Your user type must be imported by a user of a different user type. For example, if your user type is Admin1, you cannot import it. You can create another user type Admin2, and Admin2 can import Admin1.

    During the import process, a progress window displays this information:

    • The number in the Import column means that the number of imported items differs from the number of validated items.

    • A green check mark means that the number of validated items is identical to the number of imported items.

    The User type import details window displays the details of all successfully imported user types, user types imported with warnings, and user types that were not imported. Validation messages are as follows:
    • Successfully imported: The user type is imported successfully.

    • Imported with warnings:

      One or more entities is invalid, but the user type is imported.
    • Not imported: The user type is missing critical data and has not been imported.