1. Administering Oracle Field Service
  2. Create a Theme for Where is My Technician

Create a Theme for Where is My Technician

You must create a theme for Where is My Technician to add the details that you want to show your customers. You can create multiple themes such as themes according to the services you provide (for example, telephone services, computer repair services), themes based on regional languages, or themes based on the preferences (such as location tracking enabled, feedback enabled). Users with the Oracle Field Service Professional subscription can create a maximum of five themes. And, users with the Oracle Field Service Enterprise subscription can create a maximum of 25 themes.

  1. Click Configuration > Themes.
  2. Under Where is My Technician, click Add new.
  3. On the Add WMT Theme page, enter a label for the theme.
    Later, you have to add this label to a message scenario to get the URL, so enter a meaningful label.
  4. Enter a description for the theme.
  5. Click Add.
    The Edit theme page appears. You can continue with creating the theme, or you can click Save and edit it later.