About Capacity and Quota

In Oracle Fusion Field Service, you can manage Quota at a very granular level such as Time Slots and Capacity Categories.

In Oracle Fusion Field Service, the following formula defines the relationship between capacity and quota:

Capacity = Quota – Used

• Capacity: Time available in man-minutes based on the availability of the resources in the capacity area. This value is reflected in the Estimation field in the quota matrix.

• Quota: Company’s planned usage of capacity allocated across different capacity categories and time slots for the best and most economic scenario.

• Used: Time in minutes scheduled for any activity booked for that day.