Book Activities Using Available Capacity

You can book activities based on the available capacity for the required day or period. You can use the Available Capacity page to view the available capacity for a specific day, week, or month or for a specific number of days. Also, you can view the available capacity of a resource for different time intervals. Based on the available capacity of resources, you can adjust the booking of activities.

To book activities using available capacity:
  1. Select Quota.
  2. Select a capacity area from the left-hand pane.
  3. Click the Available Capacity Displays in Available Capacity screen icon.
    The Available Capacity page displays.
    Note: When you select a capacity group on the Available Capacity page and click Configuration, an error message is displayed.

    This screenshot shows the Available Capacity page from which you view the available capacity
    The following information displays on the Available Capacity page:
    • Resources

      A value in the Resources column represents the number of available resources in a specific capacity category and working within a defined time interval against the count of maximum resources (having the same capacity category and working calendars). The value is calculated based on working calendars of a resource and availability. A resource is counted even if there's a one-minute intersection. The resource columns are only displayed when you configure a zero-length time interval (for example, 08am-08am). The system shows the number of available resources in the Resources column along with the available capacity in the Available Capacity column.

    • Available Capacity
      The Available Capacity column shows the capacity that's currently available against max available capacity. Available Capacity = Max available capacity - Used capacity. The Available Capacity is calculated on the "hour" level based on working calendars.
      Note: "Used capacity" takes into account all existing activities, even if a capacity category isn't configured on the page.
    • Time Intervals

      Both the Resources and Available capacity values are shown using sets of configured time intervals. These time intervals are defined on the capacity area level.

      Visual queues are added to the screen to indicate capacity usage. The number highlighted in green indicates the available capacity or resources and the number highlighted in black indicates the maximum capacity or resources at a particular time.

      Note: The color of the number changes based on the available capacity and resources. For example, if only 70% capacity is available then the color changes to Orange. However, if only 10 resources are left then the color changes to Red.
    Consider the capacity category, Install in the Available Capacity image. The following information displays:
    • 0/0 in Before 08 column: Indicates that no mobile workers are working.
    • 87/87 in Resources at 08 column: Indicates that 87 out of 92 resources as shown in the Planning row are available at 08:00 and no one is occupied with work.
    • 348/348 in Available capacity, h: Indicates maximum available capacity of 348 hours wherein 348 hours of capacity are available.
    • If an Install activity is booked at 8.00 am, then a mobile worker consumes capacity from the Available Capacity column.