About Oracle HCM Cloud

You can create the resources in Oracle Field Service through the resource management user interface or through REST APIs. You can now extract the employee details from Oracle HCM Cloud and update the details in Oracle Field Service automatically using Oracle Integration. The integration is available as a sample recipe in Oracle Integration. You can download and use the ‘Oracle HCM - Oracle Field Service I Create and manage OFS resources’ recipe as a quick start reference for your integrations. You can also extend this recipe based on your specific business requirements.

Note: To integrate Oracle Field Service with Oracle HCM Cloud, you must have a valid license for Oracle Integration, Oracle HCM Cloud Release 13 or later, and Oracle Field Service Update 21A. The integration is only from Oracle HCM Cloud to Oracle Field Service. This means, you can only extract the details from Oracle HCM Cloud and update it in Oracle Field Service. If you change the resource details in Oracle Field Service, it will not be updated in Oracle HCM Cloud automatically.

The ‘Oracle HCM - Oracle Field Service I Create and manage OFS resources’ recipe provides these key capabilities:

• Bulk-extract the field mobile worker employee details from Oracle HCM Cloud to Oracle Field Service.
• Extract employee work schedule details from Oracle HCM Cloud and update them in Oracle Field Service in a scheduled manner.
• Create a new resource in Oracle Field Service when a new employee is created in Oracle HCM Cloud.
• Update a resource in Oracle Field Service when an existing employee details are updated in Oracle HCM Cloud.
• Suspend a resource in Oracle Field Service when an employee is deleted in Oracle HCM Cloud.
• Fetch employee login details from Oracle HCM Cloud and update the details in Oracle Field Service. The integration fetches only the user’s login name and not the password.

To install the recipe from Oracle Integration, see the Integrating with Oracle HCM Cloud Using an Oracle Integration Recipe guide.