Configure Oracle HCM Cloud

You can add Oracle Human Capital Management Cloud (HCM) as a native application in Oracle Field Service and thereby, updating employee details from Oracle HCM Cloud within Oracle Field Service automatically. .

The application uses Oracle Integration to extract and update the data between the two applications. Once the HCM application is added in Oracle Field Service, the application activates the Oracle HCM - Oracle Field Service recipe within Oracle Integration automatically.

To configure Oracle HCM Application, follow these steps.

Click Configuration, Applications.
In the Applications page, click Add Application.
In the Add Application dialog box, select Oracle HCM from the Application Type drop-down list.
You can add a new HCM application by providing the endpoint configuration details.

This screenshot shows the Add Application dialog box allowing new endpoint configuration.
In the Application Name field, enter the name of the application to be displayed.
In the URL field, specify your URL of the Oracle HCM endpoints.
In the User Name field, provide the Oracle HCM user name for accessing HCM Cloud.
In the Password field, provide the password of the Oracle HCM user
Alternatively, select the Use Oracle Fusion Service Application check box to reuse a previously-configured Oracle Fusion Service application.
This screenshot shows the Add Application dialog box for existing endpoint configuration.
Select a value from the Integration Channel drop-down list to specify the OIC channel.
Check the connectivity using the test connection button and make sure that the end points configured are valid.
- If the endpoints are incorrect, the 'Host unreachable'. Please check credentials warning message is displayed.
  This screenshot shows the warning message.
- If the endpoints are correct then the status appears as 'Pending' and the 'Mapping Parameters are not configured' message is displayed.
  This screenshot shows the integration status message.
Click OK.