1. Configuring Applications
  2. Configure SSO

Configure SSO

You can configure single sign-on (SSO) sign in credentials in both Oracle Field Service and Oracle Autonomous Database.

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.
To configure SSO:
  1. In Oracle Field Service, follow these steps:
    1. Sign in to Oracle Field Service as an administrator–enter username and password.
      Note: Ensure that the username in Oracle Field Service matches the username in Oracle Autonomous Database.
    2. Click Configuration.
    3. Click Login Policies.
    4. Click Add New.
      The Add Policy dialog box is displayed. The values for SAML identity provider Encryption and Signing Certificates and SAML identity provider login/logout URLs are automatically populated from the Metadata xml.
    5. In the Authenticate using field, enter the SAML value.
    6. In the IdP Metadata XML field, enter the name of the Metadata file provided by IdP.
    7. In the label field, enter the unique identifier label. This is used for the SSO login screen.
    8. In the OFSC Metadata XML field, download and update the SAML Idp metadata file.
    9. Enter the Policy name assigned to this policy.
    10. In the Specify SAML IdP field, select Upload metadata XML.
    11. Click Add.
  2. In Oracle Autonomous Database, follow these steps:
    1. Sign in to Oracle Autonomous Database as an administrator–enter the username and the password.
      Note: Ensure that the username in Oracle Autonomous Database matches the username in Oracle Field Service.
    2. To enable SSO, click SSO Configuration.
    3. Click Configure SSO.
    4. Select Import IP metadata. Browse and select the same SSO file that you used for Oracle Field Service from SAML IDP Provider.
    5. In the SSO protocol field, enter HTTP POST.
    6. Export Oracle Autonomous Database Provider metadata and update the SAML IDP provider in Oracle Field Service.
    7. Click Test and then select Start SSO.
    8. When you enter the administrator user name and password, a message indicating a successful login session is displayed.
    9. Click Enable SSO.
      Note: Oracle Autonomous Database environment must be active while accessing the embedded reports in Oracle Field Service. If not, a blank page is displayed with error details.