Import Fields and Entities in Oracle Field Service

You can download configuration XML file Demo_Daily Extract Configuration.xml file and validate the the tables and fields in Oracle Field Service Cloud.

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

The configuration XML contains the following details:

Entity Name

Table

Data Transfer Mode

Activity Fields

DEMO_ACTIVITY

Real TIme

Activity Fields

DEMO_GEOGRAPHY

Real TIme

Chat Fields

DEMO_CHAT

Real TIme

Chat Message Fields

DEMO_CHAT_MESSAGE

Real TIme

Chat Participant Fields

DEMO_CHAT_PARTICIPANT

Real TIme

Message Fields

DEMO_MESSAGES

Daily Once

Message Fields

DEMO_MESSAGE_SCENARIO

Daily Once

Message Fields

DEMO_MESSAGES_ACTIVITY

Daily Once

Resource Fields

DEMO_PROVIDER

Real TIme

Route Fields

DEMO_QUEUE

Real TIme

Type List Fields

DEMO_TYPE_LIST

Daily Once

User List FIelds

DEMO_USER_LIST

Real TIme

User List FIelds

DEMO_USER_STATUS

Real TIme

To Import configuration XML:

  1. Download the configuration XML file Demo_Daily Extract Configuration.xml file.
  2. Navigate to the Applications page and click the already created OAC application.
  3. Click Import.
  4. In the Import dialog box, browse and select Demo_Daily_Extract_Configuration.xml file and then click Validate.
  5. Click Yes to confirm the validation summary and click Import.
    The imported sample file is updated to the Oracle Analytical Cloud application.