Manage Users

With job roles in place that define what areas of Oracle Fusion Field Service users will have access to, resource roles that define any potential resource type differences and provisioning rules for them, and organizations for your Oracle Fusion Field Service resource tree hierarchy in place, now it's time to start creating users.

Before creating a user, make sure you've:

• Defined job roles (to decide users’ access in Oracle Fusion Field Service)
• Set up provisioning rules and resource roles
• Established the organization hierarchy for your resources

To create user accounts for your employees:

• If you’re using Oracle HCM, always use the Hire an Employee task to create user accounts (see the Introduction chapter for details).
• If Oracle Fusion Field Service is your first Oracle Fusion application, use the Manage Users task.

Note: The best practice is to create one user (or a minimum number of select users) initially while configuring the various Oracle Fusion Field Service pages and metadata. This provides views into those configurations from both a resource's perspective and from an administrator's. After the application is fully configured to your requirements, then proceed with adding the rest of your users. This ensures that your field users have a positive and intuitive first impression of the application that they will be working in.