Location Permissions Notifications

The installed app needs location permissions to access the location of the field resource to provide accurate location-based alerts and duration estimations.

If the Disable route activation when geolocation is not enabled on device check box is deselected or, if the location services (GPS) is turned ON, and the field resource did not provide the location permissions, the application prompts the user to provide appropriate permissions. A message displays the steps to provide the location permissions. To go to settings, open location access -> app info -> choose Permissions and change the location permissions.

This screenshot shows the message on an Android device:

If you change the permissions from While using the app to Deny on an Android device, the 'Field Service is running' notification is still displayed.

If your administrator has selected Disable route activation when geolocation is not enabled on device, the app identifies that the location services (GPS) are not turned ON and location permissions are not provided. The message displays notifies that you have to provide location permissions and turn ON the location services. In such cases, you cannot Activate the route unless you provide the location permissions and turn ON the location services.

If your administrator has not selected Disable route activation when geolocation is not enabled on device, you are not prevented from activating the route.

Oracle Fusion Field Service includes HERE Maps support for operations in Japan. When the application is configured with Japan as the default geocoding country, maps automatically display higher street-level detail, improved road geometry, and clearer visual representation of activity and resource locations. This enhancement requires no additional configuration or action and improves clarity across both web and mobile experiences. Using the HERE Maps for operations in Japan, you can:

• You can navigate to Japan-based activities with better context because streets and intersections appear clearly on the map.
• You can view your own movement or coordinate gathering results with greater accuracy relative to the visible roads.
• You can interpret activity locations and route context more easily while on the move.