Location Permissions Notifications

The installed app needs location permissions to access the location of the field resource to provide accurate location-based alerts and duration estimations.

If the Disable route activation when geolocation is not enabled on device check box is deselected or, if the location services (GPS) is turned ON, and the field resource did not provide the location permissions, the application prompts the user to provide appropriate permissions. A message displays the steps to provide the location permissions. To go to settings, open location access -> app info -> choose Permissions and change the location permissions.

This screenshot shows the message on an Android device:
This screenshot shows the message where you can choose the location settings on an Android device.

If you change the permissions from While using the app to Deny on an Android device, the 'Field Service is running' notification is still displayed.

If your administrator has selected Disable route activation when geolocation is not enabled on device, the app identifies that the location services (GPS) are not turned ON and location permissions are not provided. The message displays notifies that you have to provide location permissions and turn ON the location services. In such cases, you cannot Activate the route unless you provide the location permissions and turn ON the location services.

If your administrator has not selected Disable route activation when geolocation is not enabled on device, you are not prevented from activating the route.