Set Camera Permissions to Use Barcode Scanner

The native apps (Android or iOS) must have the necessary permissions to access the device camera for the barcode scanner functionality. When you try to use the Barcode scanner for the first time, if the camera permissions are missing, the app prompts for the permission.

1. When you try to use the barcode scanner for the first time, a message to let Oracle Fusion Field Service access the camera to capture photos and scan barcode or QR code appears.
2. For Android devices:
   1. Click Allow to allow the barcode scanner plug-in to use the camera to scan the barcode.
      Note: If you click Deny, the app displays the message Please provide access to camera in order to capture photos and scan barcode/QR code, every time you access the barcode scanner from within the app. Third-party camera apps are not supported starting with Android 11, so you must use the native camera app.
   2. Click Enable now to use the barcode scanner.
   The camera permissions are set in the Android device and you can use the barcode scanner.
3. For iOS devices:
   1. Click OK to allow the barcode scanner plug-in to use the camera to scan the barcode.
      Note: If you click Don’t Allow, the app displays the message, Please provide access to camera in order to capture photos and scan barcode/QR code, every time you access the barcode scanner from within the app.
   2. Click Enable now to use the barcode scanner.
      The camera permissions are set in the iOS device and you can use the barcode scanner.