As a user of the installed iOS or Android app, you can select the file location and
upload files to Oracle Field Service from the photo library or a third-party storage device using
the file property (that is, when the GUI type is file element). The file location depends on the
OS version and the installed third-party software.
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Log in to the installed iOS or Android app.
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Click Upload.
Note: The Upload button is displayed if there is a file property configured on the
form. The File property is always shown as a button on a form and is configured in the page.
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Select a file from a photo library or browse for local files (may include third-party
storage based on the installed software).
When an Attachments property is configured with Attach Files, you can select files from
the device file system or images from the device gallery and attach them to the form. The
available file sources depend on the device and operating system.
You can share files with
other apps on the device. In the installed app, the share icon is available in the file list
and in the app gallery, which is the file viewer. When you select the share icon, the
operating system displays the apps available for sharing the file.
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Locate a file and download it from the file list or file viewer. On iOS, use the Share
function to download a file. On Android, download the file from the app gallery, which is the
file viewer.
The Android app saves the file to the Download folder and notifies the user. The message
"Starting download” is displayed for Android users. If an error occurs while downloading, the
"Unable to download” message is displayed.
iOS devices allow you to save or re-send the file. The list of suggested applications and
actions is controlled by the OS and depends on the file type.
Note: The iOS app does not prevent users from using system features such as 3D Touch and allows
users to edit image thumbnails for the image type. However, there is no similar option in
Android OS.