As a user of the installed iOS or Android app, you can select the file location and
upload files to Oracle Field Service from the photo library or a third-party storage device using
the file property (that is, when the GUI type is file element). The file location depends on the
OS version and the installed third-party software.
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Log in to the installed iOS or Android app.
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Click Upload.
Note: The Upload button is displayed if there is a file property configured on the
form. The File property is always shown as a button on a form and is configured in the page.
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Select a file from a photo library or browse for local files (may include third-party
storage based on the installed software).
The file is uploaded.
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Locate a file and click the link on the page or form to download the uploaded files.
The Android app saves the file to the Download folder and notifies the user. The message
"Starting download” is displayed for Android users. If an error occurs while downloading, the
"Unable to download” message is displayed.
iOS devices allow you to save or re-send the file. The list of suggested applications and
actions is controlled by the OS and depends on the file type.
Note: The iOS app does not prevent users from using system features such as 3D Touch and allows
users to edit image thumbnails for the image type. However, there is no similar option in
Android OS.