Inventory-Related Launch Conditions

These action-driven launch conditions are used to communicate inventory operations to an enterprise resource planning system and perform automated provisioning.

• Install inventory– invoked when the inventory is moved from the resource pool to the install pool or when a new install inventory record is created (other than those in the resource pool)

• Deinstall inventory– invoked when the inventory is moved from the customer pool to the deinstall pool or when a new deinstall inventory record is created (other than those in the customer pool)

• Exchange inventory– invoked when an inventory exchange between the resource and the customer pool is performed

• Undo install inventory– invoked when the inventory is moved from the install pool to the resource pool

• Undo deinstall inventory– invoked when the inventory is moved from the Deinstalled pool to the customers pool

• Move inventory– invoked when inventory is moved between different resources. It is invoked when an inventory item that belongs to a resource of a current user is moved by this user to another resource via SmartCollaboration. Note that the destination resource can be invisible to the current user due to visibility restrictions.

The messages generated by the Move inventory trigger refer to the origin resource. In order to retrieve information about the destination resource, use the destination_resource block.

The following placeholders can be used to retrieve information about the destination resource:

• destination_resource_id
• destination_resource_external_id
• destination_resource_name

Note: For more information, see the Add a launch condition for a message scenario section.