Overview of a Message Scenario
Once you have identified a situation for which you want to send a message, you create a message scenario.
First, you’ll create the message scenario by naming it and defining
its active dates. To complete the message scenario, you must then
define:
Launch condition—The system event that initiates the message scenario.
Scenario steps—The step or steps to be invoked once the launch condition occurs.
Recipient—The persons to whom the message is sent.
Delivery channel—The method by which the message is sent to the recipient.
Notification details—The time the message will be sent, any delay or blocking conditions, and the number of delivery attempts.
Message content—The body of the message, which can contain variables for specific events.