What's the Set Property method?
One of the delivery channels for a scenario step is Set Property. When you select this method, the message scenario can update all company-defined properties, except file properties.
set_property
method can update the following
entities:Activity (except mass/repeating)
Inventory
Resource
User
The property values must use an internal format. In particular, use the index values for enumeration properties rather than their translations. In the Subject field, specify a label for the property you are assigning. Do not use a pr_ or prnum_ prefix for the label.
set_property
method supports the following
predefined list of activity fields. Additional predefined fields are
not available.appt_number
customer_number
customer_name
cell (or “sms”)
address
city
state
zip
email
phone
points
time_slot
service_window (hh:mm; hh:mm)
sla_window_start
sla_window_end
action (Only the
cancel_activity
andunschedule_activity
action are supported. See the following sections for more details.)